Returns & Exchanges
At KALK, we want you to be completely satisfied with your fashion pieces, which is why we offer a 30-day return window for all unworn items in their original packaging. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original KALK branded box or a secure mailing bag, ensuring all tags remain attached and the product is in its original condition.
- 3.Ship the Items
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
